FAQs

How do I get in touch with your Customer Service Team? And how quickly do they respond?

You can email us at contactus@indothreads.com. A team member will typically respond within 24 hours

 

What payment methods do you accept?

For online transactions, we accept all major credit cards, PayPal, and ApplePay.

 

Do you accept cancellations?

We generally do not, however if you email us and we have not processed your order yet, we would be happy to assist.

 

Where do you ship from?
We ship all orders from New Jersey, USA. 

 

How long will it take to receive my order?

We process all orders within 1-2 business days and offer free domestic shipping via USPS. Priority shipping can take up to 1-3 business days to arrive.

 

Where are the garments made?

Our garments are designed in the USA and assembled by our partners in India. 

 

What is the return policy?

Please visit our Return Policy page for details.